Terms & Conditions
Paarline B.V. runs this webshop under the name RapidSneakers. The terms that apply to your order are kept in one place, linked below, so there is only ever one version of them. This page is the company information behind the shop.
Company details
Paarline B.V.
Trading online as RapidSneakers
Kiotoweg 70
3047 BG Rotterdam
Netherlands
Email: info@paarline.com
Phone: +31 (0)10 299 0860
KvK 42111729
VAT ID NL869784067B01
The terms that apply
Read our terms of service before you order. They cover prices and VAT, payment, delivery, your right to withdraw, returns and refunds, and which law applies. They and our refund policy are linked in the checkout, and you accept both when you complete it.
Where we deliver
We ship to 29 countries: the 27 member states of the European Union, plus Norway and Switzerland. We do not ship to the United Kingdom, because Slazenger footwear is handled there by a different licensee. The full list, including the territories that fall outside it, is on our shipping and delivery page.
Prices and VAT
Prices are in euros, include VAT, and are the same in all 29 countries. Shipping is added at checkout and shown before you pay. The price you agree to is the price at the moment you place the order.
Deliveries to Norway and Switzerland are exports: no EU VAT is charged and the invoice shows 0% VAT, but the price you pay is unchanged. Your own country charges import VAT when the parcel arrives, may charge duty, and the carrier adds a clearance or declaration fee. Those are yours to pay on arrival, on top of what you paid us, and we cannot refund them.
Cancelling your order
You have 14 days from delivery to withdraw from your purchase, no reason needed, and another 14 days to send the shoes back. Use the withdrawal form, or tell us in any clear written statement. Return postage is yours, and we may deduct any loss in value if a pair comes back worn. Customers in Switzerland get the same right by contract, on the same terms. The details are in our refund policy.
If something goes wrong
Email info@paarline.com with your order number and a short description of the problem. A person reads it and comes back to you. If we cannot sort it out between us, Dutch law applies and you can take the matter to a Dutch court; if you live in another EU country, in Norway or in Switzerland, you can also go to the courts where you live. We are not affiliated with a complaints board, but the European Consumer Centre in your country gives free advice on cross-border purchases: eccnet.eu.